Online Marketing Blog

Here you can find blog posts on current and interesting online marketing topics, as well as helpful guides and the latest performance marketing trends. Wishing you great success in putting them into practice!

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Von
Phillip
8
Min. Lesezeit
Online Marketing

WhatsApp for Business – Verification and Channels

WhatsApp for Business – Verification and Channels

Verification on WhatsApp Business: The Key to Credibility

Whether you run a thriving e-commerce business or a local café, verifying your WhatsApp Business account can significantly boost customer trust in your services. But how does this verification process actually work, and what does it take to get the coveted green checkmark next to your business name? In this article, we’ll take a closer look at the verification process.

Why Is Verification on WhatsApp So Important?

WhatsApp’s role in the business world is growing steadily. More and more companies are using the messaging app to connect with customers. Verification is crucial here: the green checkmark next to your business name signals that WhatsApp has confirmed the authenticity of your account. This not only builds trust but also increases the likelihood that customers will engage with your business through WhatsApp.

The Different Types of Business Accounts

Before diving into the details of verification, it helps to understand the different types of WhatsApp Business accounts:

  • Standard Business Account: Once you create an account via the WhatsApp Business app or API, you automatically get this type. It allows you to fill out your profile with relevant business information but does not display a green checkmark.
  • Official Business Account: This is essentially the “VIP status” of WhatsApp Business accounts. Alongside the business name, a green checkmark appears, confirming the authenticity of the company. This status is particularly attractive for large and well-known brands.

How to Get Verified: A Step-by-Step Guide

WhatsApp is not fully transparent about the exact criteria for granting the green checkmark. However, there are some practical steps that can increase your chances:

  • Complete Profile: Ensure all information in your WhatsApp Business profile is accurate and complete — including opening hours, address, and a detailed description of your products or services.
  • Online Presence: A detailed Wikipedia entry and a strong presence on platforms like Facebook or Instagram (ideally with 10,000+ followers) can improve your chances.
  • WhatsApp Business API: An API account is essential. Operating through the API rather than just the app can be advantageous.
  • Patience: The verification process can take time. Reapplying too often may actually slow things down.

Integration and Verification Through Third-Party Providers

There are external providers like Userlike that make it easier to integrate WhatsApp Business. With these providers, you can also apply for verification through a dedicated form. However, final approval still depends on WhatsApp itself and is not guaranteed.

WhatsApp Channels: A Revolution in Customer Communication

Over the past few years, WhatsApp has strengthened its position as a primary communication tool for billions of users worldwide. Naturally, businesses are eager to leverage the platform for customer service and marketing. One of the most exciting developments in this area is WhatsApp Channels. But what exactly are they, and how can businesses benefit from them? Let’s dive in.

What Are WhatsApp Channels?

Put simply, WhatsApp Channels are dedicated communication channels within the WhatsApp Business platform that allow companies to reach specific target groups directly and personally. They function similarly to an email newsletter, except that communication happens via WhatsApp.

The Benefits of WhatsApp Channels

  • Personalized Communication: Unlike traditional marketing emails, WhatsApp Channels enable direct and personal customer engagement.
  • Higher Open Rates: WhatsApp messages are typically read much faster and more frequently than emails.
  • Interactive Features: Businesses can include images, videos, and links to make messages more engaging and encourage customer interaction.

How to Use WhatsApp Channels Effectively

  • Audience Segmentation: Carefully define which audience should receive which type of message. Tailored communication significantly improves engagement.
  • Consistent but Not Overwhelming: Stay in touch with regular updates, but avoid over-messaging, which could annoy users.
  • Encourage Feedback: Use WhatsApp’s two-way communication to gather customer feedback and refine your strategy.

Privacy and Consent

One crucial factor when using WhatsApp Channels is compliance with data protection regulations. Customers must explicitly consent to receiving messages on WhatsApp. Businesses should also remain transparent about how customer data is used and protected.

Von
Phillip
4
Min. Lesezeit
Facebook

Advanced Matching in Meta

Advanced Matching in Meta

Everything You Need to Know About Advanced Matching in Meta Ads Manager

What Is Advanced Matching in Meta Ads Manager?

In short, Advanced Matching is a feature that enables more precise attribution of website events to user profiles. It works by sending additional customer information (such as email addresses, names, and other user data) along with website events to Meta.

Why Should You Use Advanced Matching?

  • Audience Optimization: With more accurate data, Meta can better identify the users most likely to respond to your offer and adjust ad delivery accordingly.
  • Improved Attribution: It allows for more accurate tracking of which users actually converted after seeing your ads.

Step-by-Step Guide to Setting Up Advanced Matching

1. Collect User Data
Make sure you are collecting relevant user data such as names, email addresses, and phone numbers. Always ensure compliance with data protection laws and regulations.

2. Hashing the Data
Before sending user data to Meta, it must be hashed to protect user privacy. Hashing converts the data into a unique string of characters. Fortunately, Meta provides tools to simplify this process.

3. Integrate the Meta Pixel or Conversion API
Depending on your chosen method, you’ll need to implement the corresponding code on your website.

  • For the Meta Pixel:
    • Go to the Meta Events Manager and select your pixel.
    • Click “Set up Pixel Code.”
    • Choose “Manually add code.”
    • Copy the pixel code and paste it between the <head> tags of each page on your website.
  • For the Conversion API:
    • Go to the Meta Events Manager and select your data source.
    • Click “Set up Data Source.”
    • Follow the instructions to configure the API.

4. Add Advanced Matching Data
Once your Pixel or API is set up, you can add advanced matching parameters to your code.

Example (for the Meta Pixel):

fbq('init', 'YourPixelID', {
  em: 'email_hash',
  fn: 'first_name_hash',
  ln: 'last_name_hash',
  // ... additional data ...
});

5. Test and Verify
Use the Facebook Pixel Helper or the Event Test Tool in Meta Events Manager to ensure your data is being transmitted correctly.

Conclusion

Advanced Matching is a powerful way to enhance ad performance and gain more accurate insights into your audience. By following the steps above, you can successfully implement this feature and make your campaigns more effective.

Von
Phillip
Min. Lesezeit
Facebook

Facebook Ads KPI Benchmarks

Facebook Ads KPI Benchmarks

KPI Benchmarks Across Different Industries at a Glance

Understanding the performance indicators of Facebook ads is essential for success in digital marketing. To help you better evaluate your marketing efforts, we have analyzed extensive KPI data from March 2023 across various industries.

Click-Through Rate (CTR)

  • Median across all industries: 1.49%
  • Apparel & Footwear: 2.06%
  • Technology: 0.73%
  • Healthcare: 0.75%
  • Travel & Tourism: 1.20%
  • Education: 1.54%

Analysis & Tips:
Apparel & Footwear show the highest CTR, indicating effective audience targeting and engaging ad creatives. Lower CTRs in Technology and Healthcare suggest improving ad copy and visuals. A/B testing is highly recommended.

Cost Per Click (CPC)

  • Median across all industries: $0.40
  • Food & Beverage: $0.18
  • IT & Software: $0.85
  • Retail: $0.32
  • Construction: $0.60

Analysis & Tips:
Food & Beverage enjoys the lowest CPC, possibly due to lower competition or a more focused audience. IT & Software has the highest CPC, likely due to product complexity. Using Lookalike Audiences can help reduce CPC.

Cost Per Thousand Impressions (CPM)

  • Median across all industries: $5.61
  • Technology: $9.89
  • Healthcare: $4.25
  • Entertainment: $5.10
  • Sports: $6.30

Analysis & Tips:
Technology has the highest CPM, which may indicate a highly specific or competitive audience. Strategies to lower CPM include optimizing bidding strategies and experimenting with different ad formats.

Ad Spend

  • Median across all industries: $1,691.08
  • Automotive: $4,046.77
  • Education: $1,300.50
  • Food & Beverage: $1,950.70

Analysis & Tips:
Automotive spends the most on Facebook ads, reflecting higher customer acquisition costs. Detailed spend analysis and budget adjustments are crucial for optimal ROI.

Impressions

  • Median across all industries: 295.88K
  • Apparel & Footwear: 459.01K
  • Travel & Tourism: 201.43K
  • Construction: 120.80K

Analysis & Tips:
Apparel & Footwear generate the most impressions, likely due to broader interest and larger budgets. Effective targeting and relevant creatives can further increase impressions.

These benchmarks give you a reference point to compare your own campaign performance and understand what values are “normal.” Use this data as a starting point for your own analysis and optimization.

Von
Phillip
4
Min. Lesezeit
Google Ads

Google Ads Support for Businesses – An Overview of All Options

Google Ads Support for Businesses – An Overview of All Options

Success in online marketing can be a complex task, especially considering the wide range of tools and platforms available today. One of the most prominent platforms is Google Ads, a key component for many businesses to effectively promote their products and services. But what happens if you encounter problems or need help getting the most out of your Google Ads campaigns? This article answers those questions and provides an overview of Google Ads support for businesses.

First Point of Contact: Google Ads Support
Google offers a variety of support options to help you work with Google Ads, whether you need assistance with ads, have SEA-related questions, or encounter technical issues. There are several ways to get help.

Phone Support
One of the fastest ways to get assistance is via phone support. You can directly reach a Google expert who can help answer your questions. In Germany, you can contact the Google Ads hotline for new and existing customers at the following numbers:

  • Existing customers: +49 (0) 800 627 0914
  • New customers: +49 (0) 800 589 4944

The hotline is available Monday to Friday, 9:00 a.m. to 6:00 p.m.

Contact Form
Google also provides a contact form for inquiries. You can reach the Google Ads contact form here: Google Ads Contact Form

Google Ads Community
The Google Ads Community is another valuable source of support and knowledge. Here, you can ask questions and receive answers from other users and Google employees. You can also search for similar questions that have already been answered to quickly find solutions.

YouTube Tutorials
For visually-oriented users, the Google Ads YouTube channel offers a wealth of tutorials showing how to create campaigns on mobile devices, set keywords, and choose the right budget. These tutorials are especially helpful for beginners.

Personalized Support for Your Campaign
Not sure how to start your first campaign? No problem! Google offers personalized assistance to help businesses get started with Google Ads. You can schedule a call or chat with a Google Ads expert, who will guide you through the first steps of launching your campaign for free.

In addition to hands-on guidance, Google provides information about the latest platform features, including new AI functionalities in Google Ads. This ensures you stay up to date and can continuously optimize your marketing.

Before your campaign goes live, you can have it reviewed. Google experts create a media plan, select appropriate keywords, and help optimize your budget.

In summary, Google Ads provides comprehensive support to help you get the most out of your advertising campaigns. Whether you are just starting out or already an experienced user, Google Ads support is available to help make your online advertising successful.

Here’s the link to Google Ads support for businesses: Google Ads Support

Von
Phillip
4
Min. Lesezeit
Facebook

Facebook Ads Support for Businesses – Tips and Features

Facebook Ads Support for Businesses – Tips and Features

Effectively using Facebook Ads can be challenging. Fortunately, Facebook provides numerous resources to support businesses and ensure they get the most out of their advertising strategy. This article serves as a guide to Facebook’s support offerings and available resources.

Basic Support
The starting point for anyone working with Facebook Ads is the Facebook Help Center. Here, you can find detailed information on all aspects of Facebook, including a dedicated section for advertising. The Ads Help section provides answers to frequently asked questions, guides, and best practices for creating and managing ads.

Facebook Blueprint
Facebook Blueprint is a free e-learning portal created by Facebook to help users use its advertising products effectively. It offers a range of online courses aimed at both beginners and experienced advertisers. The courses cover various topics, from the basics of ad creation to advanced audience targeting strategies.

Community Support
In addition to the above resources, Facebook also offers support through community forums, where users can ask questions, report issues, and get advice from other users. The Advertiser Community Forum is a valuable place to gain practical tips from others in similar situations.

Individual Support
For more complex questions or issues, Facebook offers personalized support through its Advertiser Support Team. These specialists can assist with a range of problems, from technical difficulties to billing questions.

The so-called Meta Marketing Pros are always ready to provide helpful insights and resources to optimize businesses. They take the time to understand each company and its key goals. This allows them to create personalized marketing plans that guide businesses step by step toward improved performance.

Whether you are just starting or have been in business for a while, you don’t need to be the best – you just need the right support. The assigned Meta Marketing Pro helps businesses of all sizes, from the top of the marketing funnel to retargeting. Their mission is to help businesses strategically engage with customers at key moments.

General Tips for Working with Support

  • Be specific: Describe your problem as clearly as possible. Provide detailed information about what you were trying to do, what happened, and what steps you’ve already taken to resolve the issue.
  • Use screenshots and examples: A picture is worth a thousand words. Screenshots, error messages, and other visuals can help the support team better understand your problem.
  • Be patient: The support process can sometimes take time. You are not the only one seeking help, so responses may take a while.
  • Be polite: Remember, there are people on the other end trying to help. A respectful tone can go a long way.
  • Be proactive: If you don’t receive a response within a reasonable time, don’t hesitate to follow up. Requests can sometimes get overlooked.
  • Learn from the experience: Each interaction with support is an opportunity to learn more about Facebook Ads. Use it to ask questions and better understand the platform and its features.

By following these tips, you should be able to communicate effectively with the Facebook Ads support team and get the help you need.

Here is the link to the Meta Help Center for Businesses: Facebook Business Help

Von
Phillip
2
Min. Lesezeit
Online Marketing

Zapier

Zapier: A Brief Overview

At the heart of Zapier is a process called a “Zap.” A Zap is an automated task that performs a specific action in one app whenever a designated event occurs in another app.

A Zap consists of two elements: a Trigger and an Action. The trigger is the event that sets the Zap in motion, such as receiving a new email, adding a task to a to-do list, or uploading a file to a specific folder in your cloud storage. The action is what happens in response to the trigger. For example, it could upload a file to Dropbox, send an email, or create an appointment in your calendar.

What Can Zapier Do?
Zapier offers a range of features that make it a valuable tool in your digital workflow:

  • App Integration: Zapier connects over 3,000 apps, from email services to project management tools and social media platforms.
  • Automation: Once a Zap is set up, it runs automatically in the background, allowing you to forget repetitive tasks and focus on other priorities.
  • Multi-Step Zaps: You can create Zaps that trigger multiple actions in a sequence, automating complex workflows that involve multiple apps.
  • Conditional Logic: Zapier lets you use conditional logic to create Zaps that only run under certain conditions. For example, a Zap can be set to send an email only if a task in your project management tool is marked as “important.”
  • Scheduled Zaps: Zaps can be scheduled to run at specific times, which is ideal for recurring tasks that need to happen at the same time each day.

Benefits of Zapier
Zapier offers a variety of benefits:

  • Time Savings: Automating tasks with Zapier saves you valuable time that you can spend on more important activities.
  • Increased Efficiency: By integrating and automating processes, you can streamline your workflow and work more efficiently.
  • Fewer Errors: Automating tasks reduces human error, ensuring that tasks are performed exactly as intended.
  • Ease of Use: Despite its powerful capabilities, Zapier is user-friendly. No programming knowledge is required to create and manage Zaps. The intuitive interface and clear instructions make setup easy.

Zapier is a true all-rounder when it comes to organizing your digital life. It helps you streamline workflows, save time, and focus on what really matters. Try it yourself and discover the benefits Zapier can bring to your workflow.

Von
Phillip
5
Min. Lesezeit
Facebook

The Twitter Competitor from Meta: Threads

The Mission of Threads
The tech world is always evolving, and social networks are no exception. A recent example is the launch of Threads, a new app from Meta positioned as serious competition to Twitter.

Meta founder Mark Zuckerberg has ambitious plans for Threads. In multiple statements, he expressed his goal of creating a platform for public conversations that could reach over a billion users. This is a clear response to Twitter and its owner Elon Musk, highlighting Meta’s ambition. Zuckerberg aims to make Threads a platform for friendly discourse, contrasting with what he perceives as Twitter’s rougher tone.

These ambitions are not just words. Shortly after its launch, Threads attracted millions of users, thanks to Meta’s enormous reach.

How Threads Works
Threads is closely linked to Instagram. When you sign up, your account is immediately connected to Instagram. You can also import your Instagram profile and follow the same people as on Instagram.

In many ways, Threads resembles Twitter. Its main feature is a feed where user posts can be commented on or shared. A key difference is that the feed combines posts from people you follow with algorithmically recommended content. On Twitter, you can choose to see only the posts from people you follow.

Currently, Threads does not support direct messaging, and its search function only allows finding other users, not trending topics. Meta has announced that additional features may be added soon.

Threads in Europe
Threads has launched in over 100 countries, but it is not yet available in the EU. Meta cites regulatory uncertainty, particularly regarding the Digital Markets Act, which limits how companies can share data between their platforms. Instagram chief Adam Mosseri noted that it might take some time for Threads to launch in the EU.

Installing and Using Threads in Germany
Even though Threads is not officially available in Germany, there are ways to install and use it on iPhone and Android devices. The EU restriction mainly affects app store availability and IP verification at login, both of which can be bypassed.

For iPhone: You need an Apple ID from a country where Threads is available (e.g., the USA or UK). After installing, you can return to the German App Store.
For Android: Installation is simpler but riskier. You must download the APK file and install it outside the Play Store.

To use the app, a VPN simulating a U.S. location may be required, though some users report it works without one.

It’s important to note that Threads is still in its early stages. Features like hashtags, topic searches, and a large German user base are not yet available, but this may change with future updates.

The Beginning of a New Rivalry and Legal Disputes
The launch of Threads marks the start of direct competition between two of America’s most successful entrepreneurs, Mark Zuckerberg and Elon Musk. Twitter, recently acquired by Musk, has faced turbulence, including a loss of advertisers and user migration. Threads poses a significant threat, leveraging Meta’s financial resources and established platforms like Facebook and Instagram.

Recently, Twitter threatened legal action against Meta, alleging that confidential information and insider knowledge from Twitter were used to develop Threads. Twitter attorney Alex Spiro claimed Meta hired ex-Twitter employees to create a “copycat” app. Meta spokesperson Andy Stone denied these allegations, stating that no member of the Threads tech team had previously worked at Twitter. Twitter maintains the right to pursue civil or injunctive actions, emphasizing the enforcement of intellectual property rights.

Impressive User Numbers
Despite the potential legal battle, Threads quickly gained a massive user base. Within the first half-day, the app reportedly had 30 million users. Celebrities and brands like Shakira, Jack Black, Airbnb, Guinness World Records, Netflix, and Vogue joined within the first hours, boosting the app’s popularity.

An Uncertain Future
Despite its strong start, it remains unclear if Threads can maintain momentum. Analysts are divided: some see Meta’s platform as a major challenge to Twitter, while skeptics note that initial hype does not guarantee long-term success.

Future success depends heavily on resolving legal disputes with Twitter and navigating EU regulatory hurdles. The coming months will determine if Threads can genuinely challenge Twitter as the leading platform for public conversations.

Von
Phillip
5
Min. Lesezeit
Facebook

Contests on Facebook

Facebook Contests: How to Make Them Compliant, Effective, and Attractive

Contests on social media platforms like Facebook are a popular way to increase brand awareness, boost engagement, and strengthen customer relationships. However, they also come with challenges, particularly regarding Facebook’s specific rules and legal requirements. This guide covers the most important aspects to consider when planning and running a Facebook contest.

Strategy and Preparation

Successful Facebook contests require careful planning and strategy. Before launching a contest, consider the following points:

  • Goals: Clearly define what you want to achieve. Are you aiming for more engagement, brand recognition, or simply giving away a prize? Clear goals help you measure the success of your contest.
  • Timeframe: Set the duration of your contest. A defined timeframe manages participant expectations and organizes the contest process.
  • Data Collection: Decide what participant data you need and ensure compliance with privacy regulations.
  • Budget: Determine your budget. Consider costs for advertising or tools to manage the contest.
  • Prize: Choose a prize relevant and appealing to your target audience. An expensive prize may attract participants, but only if it aligns with your brand.
  • Mechanism: Keep the contest simple and straightforward. Unnecessary complexity can discourage participation.

Facebook Guidelines

When running a contest on Facebook, you must follow certain rules:

  • Local Laws: Ensure compliance with local regulations. International contests may involve multiple legal requirements.
  • Facebook Disclaimer: Make it clear that your contest is not affiliated with Facebook. For example:
    “This contest is in no way sponsored, endorsed, or administered by Facebook.”
  • No Personal Timelines: Contests must take place on your page, not on participants’ personal timelines.
  • No Paywalls: Access to the contest cannot require payment.
  • No Real Money Bets: Contests must not involve participants paying money to enter.

Terms & Conditions and Privacy

In Germany (and many other regions), terms and privacy statements are mandatory. Your contest rules should clearly include:

  • Who can participate
  • Contest start and end dates
  • Description of prizes
  • When winners will be drawn
  • How winners are selected
  • Organizer information
  • What data is collected
  • How the data is stored and for how long
  • How the data will be used
  • Participant rights under GDPR

Due to the length of this information, it’s recommended to host terms on a separate webpage or Facebook Note.

Additional helpful points:

  • Participants must not post illegal content (although responsibility generally lies with the organizer).
  • Indicate how winners will be published (anonymously, e.g., “Philipp from Munich,” or publicly, e.g., “Philipp Roth from Munich has won”). Include images if applicable.
  • Mention if anything occurs outside Facebook, such as using contest images on your website or announcing winners there.

Conclusion

Facebook contests can be a powerful tool to boost engagement and increase brand recognition. However, they are not automatic success and require careful planning, compliance with Facebook rules, and attention to legal requirements. Following these guidelines will help you run a successful, attractive, and fully compliant Facebook contest.

Von
Phillip
3
Min. Lesezeit
Online Marketing

User Generated Content

What is User Generated Content?

Translated from English, User Generated Content (UGC) refers to content created by users themselves rather than by a brand or company, and shared on social media. This includes not only images and videos but also reviews and testimonials such as a video review or an unboxing video from a customer.

In this article, we will explore the concept of UGC, examine its pros and cons, and understand its role in modern digital culture.

In recent years, a strong shift away from perfectionism has been observed across social networks. Users no longer want traditional ads where a model presents a product, making it immediately obvious that it is an advertisement. Instead, they want entertainment. UGC is organic content that blends seamlessly into the social media feed and is therefore not perceived as a disruptive interruption.

Advantages of User Generated Content

UGC offers numerous benefits for both individuals and businesses:

  1. Trust and Authenticity: UGC is often perceived as more authentic and trustworthy than traditional, company-created content. This is especially important in an era where trust in traditional media is declining.
  2. Reach and Engagement: UGC can help increase reach and engagement on social media. People tend to share and comment on content created by friends, family members, or other users they identify with.
  3. Creativity and Diversity: Since UGC is created by a wide variety of users, it brings immense creativity and diversity. It provides perspectives and ideas that a company or a single content creator may not be able to offer.

Disadvantages of User Generated Content

Despite its many advantages, UGC also has some potential drawbacks:

  1. Quality Control: As UGC is created by users rather than professional content creators, the quality of content can vary greatly. Some UGC may be of low quality or irrelevant.
  2. Moderation and Legal Issues: UGC can lead to moderation challenges, as it can be difficult to control inappropriate or offensive content. In addition, legal issues may arise if users share copyrighted material without permission.

The Role of User Generated Content in Modern Digital Culture

The role of UGC in today’s digital culture cannot be overstated. It has fundamentally changed the way we consume and produce content.

By leveraging UGC, companies can gain insights into customer desires and needs, improve products and services, and build stronger relationships with their audiences.

How Companies Use User Generated Content

Although UGC is created by individuals, companies have increasingly integrated it into their marketing strategies. Some of the main reasons include:

  • UGC appears more authentic and trustworthy than traditional advertising.
  • It can quadruple ad click-through rates and cut advertising costs in half.
  • 90% of people base their purchasing decisions on UGC.
  • 95% of marketers agree that UGC increases open rates of marketing emails.

To use UGC effectively, companies must choose the right UGC platform for their brand. This can be challenging, as not all UGC platforms are created equal.

When comparing platforms, companies should consider factors such as ease of use, accuracy, price, functionality, scalability, and customer support. They should also ensure that the platform includes key features such as digital asset management, influencer management, loyalty program management, and content calendar management.

Conclusion

User Generated Content has evolved from a simple method of participating in online discussions into a powerful force in the digital marketing landscape. By encouraging UGC, companies can build closer relationships with their customers, gain valuable insights into their audience, and improve their marketing strategies.

Despite challenges such as ensuring quality and moderating content, UGC offers enormous opportunities for both companies and consumers — and its importance in digital culture is expected to continue growing.

The keys to effectively leveraging UGC are choosing the right platform, understanding the needs and desires of the target audience, and being willing to stay creative and flexible to unlock its full potential. With these tools, companies can engage their customers in a deeper and more meaningful way than is possible with traditional marketing methods.

Von
Phillip
7
Min. Lesezeit
Facebook

Meta Conversions API

Meta Conversions API – Features, Benefits, and Setup

The Meta Conversions API provides you with a robust and reliable way to connect your marketing data directly with Meta’s systems. In this blog post, we’ll take an in-depth look at the possibilities and benefits of the Conversions API to help you better personalize, optimize, and measure the success of your ads.

What is the Conversions API?

The Conversions API is a powerful tool that allows you to directly and reliably connect your marketing data from your server, website platform, app, or CRM with Meta. This marketing data includes, among other things, website events, app events, and offline conversions. With this data, you can personalize your ads, optimize them, and measure their success—ensuring that they are ultimately presented to the users who are most likely to find them relevant.

How does the Conversions API work?

The Conversions API enables you to send events from various sources such as websites, retail stores, email addresses, chats, phones, mobile apps, or offline activities. You can set up the Conversions API instead of using the App Events API or the Offline Conversions API. If you have already set up the App Events API or the Offline Conversions API, you can continue using them as long as you do not need to create new datasets.

Setting up the Conversions API

There are several ways to set up the Conversions API, and some of them do not require a developer’s help. Here are the setup options:

  • Commerce platform via partner integration: If you’re using a commerce platform such as Shopify, WooCommerce, Wix, or BigCommerce, you can set up the Conversions API with little effort.
  • Conversions API Gateway: This setup method via the Events Manager does not require programming knowledge.
  • Other partner integrations: If your website is hosted on one of Meta’s partner platforms such as Google Tag Manager or others, you can use a partner integration to set up the Conversions API.
  • Direct integration: If you want more control over the integration, you can start with a direct integration of the Conversions API.

Depending on which option you choose, costs, setup duration, and required resources may vary.

Setup via a Commerce Platform

  1. Preparation:
    Make sure you have administrator access to the Events Manager and the data source.
  2. Access data sources in Events Manager:
    • Open the Events Manager in your account.
    • Go to the “Data Sources” tab.
  3. Select settings:
    • In the “Data Sources” section, you’ll see an overview of your data sources.
    • Select the data source you want to use for the Conversions API.
    • Click the “Settings” button in the menu.
  4. Select partner integration:
    • Scroll down to the “Partner Integrations” section.
    • Click the “Choose Partner” button.
  5. Choose your partner from the list:
    • A list of all available Conversions API partners will appear.
    • Select your partner by clicking on their name.
  6. Follow the setup instructions:
    • Each partner provides specific setup instructions.
    • Follow these steps carefully. You may be asked to enter details from your partner account or configure specific settings.
  7. Verify setup:
    • After completing all steps, verify that everything works correctly.
    • Send test events from your server and check if they are displayed correctly in Events Manager.

Setup via the Conversions API Gateway

Follow this step-by-step guide to set up the Conversions API Gateway smoothly:

Step 1: Start deployment

  • Open the Meta Events Manager and navigate to the “Settings” tab.
  • Click “Set up with Conversions API Gateway” and then “Get Started.”
  • Review the prerequisites and then click “Continue.”

Step 2: Configure and install AWS

  • Log in to AWS (if not already).
  • A Quick Creation workflow for the Conversions API Gateway stack will open.
  • Some fields are pre-filled – do not change them except for the stack name.
  • Fill in the remaining fields, especially “Administrator Email” and “Administrator Password.”
  • Click “Create Stack.”
  • Wait 30–40 minutes for completion.
  • Go to the “Outputs” tab and note down the CapigSetupURL.

Step 3: Verify data collection

  • Use the CapigSetupURL to access the administrator UI of the Conversions API Gateway.
  • Log in with your administrator email and password.
  • Verify data collection by visiting and reloading your website.

Step 4: Add a custom domain (recommended)

  • In the admin UI, go to “Manage Domains.”
  • Add a custom domain for your Conversions API Gateway.
  • Create two DNS entries as shown on the “Configure DNS” page.
  • Wait for DNS validation.

Troubleshooting setup issues

  • Use the provided guide to identify and resolve common issues.

Additional configuration options

  • Add new connections.
  • Configure additional domains.
  • Add new pixels to your existing Conversions API Gateway connection.

Setup via Other Partner Integrations: Google Tag Manager

Follow these steps to set up the Conversions API with server-side tags in Google Tag Manager (GTM):

  1. Requirements
    • An active Meta account.
    • A GTM account with an active GA4 web tag.
    • Access to Google Cloud Platform for the server container.
  2. Create a server container in GTM
    • Log in to GTM.
    • Click “Container” and then “New.”
    • Choose “Server” as the container type and name it.
    • Follow the instructions to complete creation.
  3. Configure GA4 server client
    • In the server container, click “Clients” > “New.”
    • Select “GA4 Server Client.”
    • Configure and save.
  4. Send event data to Conversions API
    • In the server container, go to “Tags.”
    • Click “Create new tag” > “Conversions API Event.”
    • Fill in details like event name, parameters, etc.
    • Save changes.
  5. Deduplication
    • If sending an event from both browser and server, ensure both share the same event_id parameter value.
    • GTM can be configured to auto-generate the same value for both browser and server tags.
  6. Testing and publishing
    • Use GTM preview mode to verify events are firing correctly.
    • Once satisfied, click “Publish” to go live.

Additional resources
For advanced GTM + Conversions API setups, consult official documentation or community forums.

Setup via Direct Integration

Pixel ID
You’ll need a Pixel ID. If you already have a Pixel integrated on your website, it’s best to use the same ID for both browser and server events.

Business Manager
A Business Manager is also required to fully use the API. It simplifies campaign implementation and collaboration with external partners.

API Access Token
To use the Conversions API, you’ll need a special access token. You can get it in two ways:

  • Via Events Manager (recommended)
  • Via your own app

How to generate the access token via Events Manager:

  1. Open Events Manager and select your Pixel.
  2. Go to the “Settings” tab.
  3. In the Conversions API section, click “Generate Access Token.” Follow the steps.

⚠️ Note: Only users with developer permissions for the business can see the “Generate Access Token” option.

Once you’ve generated the token, go to the “Overview” tab > “Manage Integrations” > select Conversions API > “Manage.” A Conversions API app and system user will be created for you automatically. No app review or further permissions required.

Benefits of the Conversions API

  1. Designed to connect advertiser data (such as website events, app events, and offline conversions) from servers, platforms, apps, or CRMs to Meta’s systems to optimize ad targeting, lower cost per result, and measure outcomes.
  2. Instead of maintaining separate connection points for each data source, advertisers can use the Conversions API to send multiple event types, simplifying their tech stack.
  3. Server events are linked to a dataset ID and are processed like events sent via the Meta Pixel, Facebook SDK, mobile MMP SDK, offline event sets, or CSV uploads. This means server events can be used in measurement, reporting, and optimization in the same way. Offline events can also be used to measure attributed offline conversions or create offline custom audiences.

Von
Phillip
7
Min. Lesezeit
Google Ads

Setting Up Google Tag Manager

Getting Started with Google Tag Manager

Do you want to set up Google Tag Manager for the first time and manage tags on your website? No problem—just follow the steps in this guide to get started.

What is a Google Tag? What is an Account? What is a Container?

  • A tag is a small piece of code placed on your website that allows you to measure, personalize, and optimize user interactions.
  • An account in Google Tag Manager is your personal access to the tool, similar to other Google products.
  • A container is a collection of tags, triggers, and variables that you manage for your website or mobile app.

1. Create a New Account and Container

The first step is to create a new account and container:

  • Go to Google Tag Manager and click on the “Accounts” tab > “Create Account.”
  • Enter an account name and select the country for the account.
  • Provide a descriptive container name and choose the container type.
  • Click “Create” and accept the terms of service.
    Now you have a new container that can be installed on your website or mobile app.

2. Install the Container

  • In Google Tag Manager, go to “Workspace.”
  • Copy the container ID (in the format GTM-XXXXXX) and click it to open the installation dialog.
  • Add the <script> code snippet inside the <head> section of your website’s HTML, as close to the opening <head>tag as possible (but below any dataLayer declarations, if present).
  • Add the <noscript> code snippet immediately after the opening <body> tag.
  • Remove any hardcoded tags from your code to prevent duplicate firing.

3. Add Tags

Once the container is installed, you can add new tags:

  • Go to “Tags” in your workspace, click “New,” name the tag, and configure it.
  • Choose a tag configuration and a trigger.
  • Optionally, add a note to document your setup.

4. Test Tags

After adding tags, make sure they work correctly:

  • Use the Preview mode to check if tags fire properly.
  • If errors occur, troubleshoot using Tag Assistant.

5. Publish Tags

When your tags work as intended:

  • Click “Submit,” review the configuration, and provide a version name and description.
  • Click “Publish”—your tags are now live!

Triggers

Triggers in Google Tag Manager define the conditions under which your tags fire. They can respond to events such as clicks, pageviews, or form submissions.

To create a trigger:

  • In the container dashboard, click “New Trigger.”
  • Choose the trigger type that matches your event and configure the conditions.
  • Click “Save.”

Variables

Variables in Google Tag Manager are values used in tags and triggers. They can store and retrieve information such as a form field value or the current page URL.

To create a variable:

  • In the container dashboard, click “New Variable.”
  • Select the variable type that matches the data you want to store and configure it.
  • Click “Save.”

Overview

The overview page in Google Tag Manager provides a central hub to check the status of your containers, tags, triggers, and variables. Here, you can:

  • See which tags are active
  • Review which triggers and variables are configured
  • Track changes to your container
  • Restore previous versions if needed

Linking Google Tag Manager with Google Analytics

  1. Create a new tag in your Google Tag Manager account.
  2. Select the tag type: “Google Analytics: Universal Analytics” or “Google Analytics: GA4 Configuration”(depending on the version of Google Analytics you’re using).
  3. Enter your Google Analytics Tracking ID (found in your Analytics account).
  4. Select a trigger that determines when the tag will fire (e.g., “All Pages” for a pageview tag).
  5. Click “Save” and then “Submit” to publish your changes.

Troubleshooting and Debugging

  • If a tag does not fire correctly, use Preview mode in Google Tag Manager to see which tags are firing on a page and which are not.
  • The Google Tag Assistant Chrome extension is another helpful troubleshooting tool. It shows which tags are firing on a page and whether they are working correctly.
  • If you have issues setting up a tag, double-check that all required fields are filled in correctly and that the trigger is properly configured.

Advanced Features

  • Deploy for websites: Manage measurement and marketing optimization tags (e.g., Google Ads, Google Analytics, Floodlight, third-party tags) on your site without editing code.
  • Deploy for mobile apps: Manage analytics and ad tools in your apps without rebuilding app binaries or resubmitting them to app stores.
  • Server-side tagging: Move tag code from your website/app to the cloud, improving performance and security while serving assets from your own domain.
  • Custom templates: Create your own tag and variable templates, submit them to the Community Template Gallery, and make them available globally.
  • Automate with the REST API: The Google Tag Manager API gives authorized users access to Tag Manager configuration data. Use it to manage accounts, containers, container versions, tags, rules, triggers, variables, and user permissions.

These advanced features give you greater control and flexibility when managing tags on your website or mobile apps. They allow you to implement tags more efficiently while improving the performance and security of your digital platforms. It’s recommended to explore these features once you’re comfortable with the basics of Google Tag Manager and ready to level up your tag management skills.

Von
Julia
3
Min. Lesezeit
Online Marketing

UGC: User Generated Content

UGC: What is User Generated Content?
Translated from English, User Generated Content (UGC) refers to content created by users themselves rather than by a brand or company, and shared on social media. UGC includes not only images and videos but also reviews and testimonials, such as a customer video review or an unboxing video.

In recent years, a strong shift away from perfectionism has been observed on social networks. Users no longer want traditional ads where a model presents a product and it is immediately obvious that it’s advertising. They want entertainment. UGC is organic content that blends seamlessly into the social media feed and is therefore not perceived as a disruptive interruption.

User Generated Content fosters closer relationships with customers and increases a company’s social proof. Customers act as brand ambassadors. Since UGC comes from real users who are genuinely enthusiastic and convinced by their experiences, other users interpret this content as authentic and genuine. People are social creatures, which is why they trust and follow other people. For this reason, UGC can be seen as a modern form of word-of-mouth recommendation. This type of content strengthens brand identification and builds trust.

How to Increase UGC Production:

  • Engagement campaigns such as giveaways
  • Contests and hashtag challenges
  • Instagrammable design, like special photo spots or aesthetically appealing packaging for your products

Von
Julia
2
Min. Lesezeit
Google Ads

Google Ad Grants

How Google Supports Nonprofits with Ad Grants
Google supports nonprofit organizations through Ad Grants. The program provides NPOs with an advertising budget of $10,000 per month to run ads on Google. Organizations can access the Google Ads search network.

This allows nonprofits to raise awareness for their cause at no cost. By increasing the visibility of their information, organizations can achieve more conversions, such as donations.

To benefit from the Google Ad Grants program, nonprofit organizations, charities, and other NPOs can register with Google for Nonprofits. The process to activate Ad Grants can take up to five business days. During activation, an Ad Grants account is created, so no additional Google Ads account is required.

To be eligible for participation in the Google Ad Grants program, organizations must meet specific requirements, which may vary by country.

Eligibility requirements for the Google Ad Grants program in Germany:

  • The organization must have the status of a registered nonprofit in Germany, granted by Stifter-helfen.de, the regional representative of TechSoup Global.
  • Organizations must be one of the following: (1) tax-advantaged corporations, (2) nonprofit associations without commercial profit goals, or (3) nonprofit foundations without commercial profit goals.
  • Every organization must comply with the additional terms of use for Google for Nonprofits.

Von
Julia
5
Min. Lesezeit
Online Marketing

Social Media Marketing

Five Key Reasons for Your Business

Social Media Marketing

In Germany alone, around 68% of the population aged 14 and older use social media platforms such as Instagram, Facebook, Twitter, YouTube, or Xing/LinkedIn on a daily basis. This figure shows that social media is not just a temporary trend that can be ignored. Companies are leveraging this development to attract attention and acquire new customers through an additional channel.

It is important for companies to stand out. Today, simply writing good text is no longer sufficient; content must also be relevant, target a specific audience, and first and foremost capture the reader’s attention. The slogan “Content is King”should always guide content creation. In this context, it is important to feed users with interesting and informative content, which strengthens customer relationships and ensures that a customer prefers your product or service over others and eventually becomes a loyal fan.

However, it is also crucial to clarify from the beginning that integrating social media channels will not immediately increase sales by 50% overnight, as one might wish. The most important rule, according to Markus Hetzenegger, Founder and CEO of NYBA Media GmbH, is:

“Consider time and engagement. Social media is not an overnight revenue tool but should become a daily habit to measurably achieve long-term success.”

Why Should Companies Maintain Social Media Channels Daily?

Here are five reasons why a company, whether B2B or B2C, should actively use these communication channels:

  1. Attention Grabber:
    Interesting and engaging content draws visitors’ attention and encourages them to learn more about your business. This can already be considered free advertising. At the same time, users make an initial evaluation of whether they perceive your company and products as useful or less valuable. Engaging content is not only viewed by existing customers but also attracts new customers who may choose your service over competitors based on explanatory videos or informative content.
  2. Brand Image Building:
    What image do you want your company to project, both internally and externally? Social media allows you to communicate a specific opinion or stance. This can positively strengthen your brand and ultimately increase its overall value.
  3. Customer Support and Communication on a New Level:
    Social media provides a chance to communicate with both potential and existing customers on a completely new level. Many users use your social media presence to ask questions, provide feedback, or express criticism. We probably experience this ourselves: if something goes wrong, we don’t hesitate to voice criticism; if something goes well, we often remain silent. Social media opens new opportunities for direct interaction. By responding promptly and politely, minor mistakes often become insignificant. You can also ask your audience questions directly — for example, to plan an event, determine which day works best, or choose a color for a new product launch. Communicating with your audience directly is often the simplest way to gather insights.
  4. Building Trust and a Community:
    This is perhaps one of the most important points. Nowadays, consumers are overwhelmed by offers. Companies can stand out by presenting a trustworthy social media presence, showcasing products or services in an informal environment. This allows visitors deeper insights into production processes or daily operations, demonstrating transparency and creating a sense of familiarity. Trust grows as a result, influencing future purchasing decisions. Studies show that 82% of consumers repeatedly use services or products they trust, and 78% prefer familiar brands when shopping.
  5. Viral Effects:
    You’ve likely heard of videos going viral, but what does that mean? Essentially, a viral video is one that you publish online and which gets liked, shared, and commented on by other users. Their friends then see the video, repeat the process, and the cycle continues. This creates significant potential for businesses to achieve wide-reaching visibility.

Social media offers even more advantages beyond these points, such as improving your SEO performance, recruiting new employees, increasing sales through promotions advertised on social platforms, and much more.

Von
Markus
7
Min. Lesezeit
Online Marketing

Webtracking

Tracking Methods

Web Tracking

Since the EU regulation made cookie banners mandatory on many websites, the topic of web tracking has reached the broader public. Considering the complexity of the subject, along with the constant technological advancements in algorithms, data structures, and artificial intelligence, it can be assumed that general knowledge about web tracking — although it affects us all every day — remains relatively low.

Which tracking methods exist? How are they applied? How can I protect myself? Questions upon questions. To shed some light on this, the following section introduces the four most commonly used tracking methods by companies.

What is Web Tracking?

Web tracking refers to the analysis of digital data traffic and is primarily used in online marketing. Synonyms such as web controlling or web analytics are also frequently used. The purpose of web tracking is to monitor and optimize entire websites as well as online marketing measures. Success and efficiency are evaluated through analysis.

Additionally, web tracking is described as a method of collecting personal data, which allows website operators to record their visitors using various tracking techniques. Based on this data, user profiles can be created, enabling targeted advertising.

The legal framework for web tracking in Germany is governed by the Telemedia Act (Telemediengesetz, TMG), which came into effect in 2007 and represents one of the key regulations of internet law. With regard to user data, §15 (3) states that service providers may create pseudonymous user profiles for advertising or market research purposes, provided the user does not object. According to §13 (1), service providers are obligated to inform users of their right to object.

Google Analytics

Now let’s look at some specific tracking methods.

Google Analytics is a free website analytics tool provided by Google, designed for traffic analysis and reporting. It tracks and evaluates visitor behavior on websites. Companies use this service in marketing to better control and measure the success of their advertising campaigns.

Key metrics offered by Google Analytics include:

  • Counting individual users of a website within a specific time frame (via cookies).
  • Tracking how many pages a user visits on average and in which order.
  • Measuring the bounce rate and calculating the average session duration.

In addition, Google Analytics provides demographic insights such as age, gender, and user interests. For e-commerce businesses, the conversion rate is particularly important. This metric expresses the ratio of website visitors to actual buyers.

Beyond raw data, Google Analytics also provides clear, visual dashboards that summarize the most important results at a glance. Especially powerful is its integration with Google Ads (formerly AdWords), Google’s advertising program, which allows for highly effective synergy between advertising and analytics.

Google Search Console Dashboard
Google Analytics Dashboard

Cookies

Most people have heard of cookies — and for good reason, as they are among the most common tracking methods. Cookies are small text files, only a few kilobytes in size (maximum 4KB), that are stored locally on a website visitor’s hard drive. They record user behavior, which can later be read and analyzed. Cookies also make it possible to track which advertising content a user has already seen, allowing a website to dynamically adapt to each individual visitor.

Typically, cookies serve the purpose of identification and recognition. According to current technology standards, cookies are necessary for conducting web analyses regarding visitor behavior.

There are several types of cookies:

  • Session cookies and persistent cookies (distinguished by validity period).
  • First-party cookies and third-party cookies (differentiated by advertising purpose).

In addition, cookies can be used to determine the number of visitors to a website within a certain timeframe, and therefore measure reach. Under the European General Data Protection Regulation (GDPR), the use of cookies is permitted only if the user provides informed consent.


Fingerprint Tracking

Fingerprint tracking is considered an alternative and advanced tracking method. This technique specifically collects configuration details and system properties from consumers’ devices — most notably the IP address. It also reads browser version, browser settings and extensions, applications, operating system, and log files.

Each feature functions as an identifier, forming a unique combination that works like a digital fingerprint, allowing for user identification and recognition. When sufficiently complex, such a fingerprint is highly unlikely to appear twice.

Unlike cookies, this is a cookieless tracking method. However, the provider is legally required to inform users of its use and, where necessary, obtain consent, since personal data may be collected or at least pseudonymous user profiles may be created.

This method is particularly effective for permanent user identification and solves the problem of browsers rejecting or deleting cookies after a short time.

Logfile Analysis

Finally, let’s briefly look at logfile analysis. A logfile is an automated record of all server activities. It contains detailed information about every access to a web server, such as:

  • the number of pages viewed,
  • the exact time of each access,
  • the user’s IP address,
  • general browser data,
  • and the session duration.

Logfile analysis is considered a conventional method and the oldest technique for evaluating web server usage. It belongs to the category of server-based methods, as it uses the logfiles already available on the web server to analyze visitor activity.

In most cases, logfiles are anonymized and not linked to specific individuals, which means they generally have no relevance in terms of data protection.

1. Vgl. Berg, C. (2018), S. 57.
2. Vgl. SIT Technical Reports (2014), S. 7.
3. Vgl. BMJV (2017).
4. Vgl. Holzapfel, F. (2015), S. 176 – 179.
5. Vgl. Körner, A. (2010), S. 168 – 169.
6. Vgl. Schwarz, T. (2012), S. 236.
7. Vgl. Holzapfel, F. (2015), S. 214.
8. Vgl. Schirmbacher, M. (2017), S. 345.
9. Vgl. SIT Technical Reports (2014), S. 11.
10. Vgl. Schirmbacher, M. (2017), S. 349.
11. Vgl. Eisinger, T. (2009), S. 363.
12. Vgl. Schwarz, T. (2012), S. 236.

Von
Markus
5
Min. Lesezeit
Online Marketing

Online Marketing

The digital business card of every company.

Online Marketing: What’s Behind It?

Your target group is online — browsing the web, searching on Google, posting on Facebook, watching YouTube videos, and downloading apps on their smartphones. Online marketing uses these channels to acquire customers. It has never been easier to address customers directly than it is today. Compared to traditional advertising, which often struggles with high scatter losses, online marketing can completely avoid them. Online marketing is targeted, more cost-efficient, and, above all, measurable — offering several advantages over classic advertising.

Other commonly used terms include internet marketing, digital marketing, or simply digital. The most important measures include search engine advertising, search engine optimization, and web analytics, distinguishing between organic and paid advertising. Organic marketing includes SEO, content marketing, and social media, while paid advertising consists of SEA and paid social campaigns.

If you’re interested in a specific topic, feel free to visit our website where you can find many more exciting blog entries on each subtopic.

But let’s start from the beginning — nowadays, a company’s online presence is its digital business card. That’s why it’s often surprising to see how many businesses still fail to take full advantage of digital opportunities, especially considering the impact these can have on their offline business as well.

The shift from a seller’s to a buyer’s market has brought about massive change. Consumers face an overwhelming number of options and are often paralyzed by the abundance of choices. This can lead to a situation where even a customer who intended to make a purchase ends up not buying at all, simply because they cannot decide between the many alternatives.

You may have experienced something similar yourself. That’s why it’s essential to provide clarity and show customers exactly what sets your product or service apart. Because we live in a digital world — one that will continue to grow — it’s vital to make these advantages visible online as well.

Most of us are familiar with the classic 4Ps of marketing: product, price, place, and promotion. In online marketing, especially in place (distribution), huge changes have taken place, with digital sales channels playing an increasingly important role. The traditional retail store is often replaced by an online shop, which is usually more profitable due to lower costs. Terms such as usability optimization (UX) and conversion rate optimization (CRO) have become crucial in this context.

Within promotion (communications policy), online marketing measures such as SEO, content marketing, social media marketing, email marketing, PPC advertising, and more come into play.

Goals of Online Marketing

From the very beginning of planning, the goals of the chosen measures must be defined. Only then is it possible to measure results afterward and adjust implementation if necessary.

Possible goals can be divided into:

  • Branding / Brand Building – e.g., increasing website traffic or social media mentions.
  • Lead Generation – e.g., completed contact forms, email subscriptions, or phone inquiries.
  • Engagement – e.g., page impressions, social media comments, or increasing the average time spent on your website while reducing bounce rates.
  • Sales – e.g., increasing orders through your online shop.

Push and Pull Marketing

It is also useful to differentiate between various online marketing channels. A distinction is made between push marketing and pull marketing.

  • Push marketing means “pushing” a product into the market, often used for new product launches. The goal is to grab attention, typically by interrupting someone in their current activity and redirecting their focus.
  • Pull marketing, by contrast, requires that a potential customer already has an interest in a product or in solving a problem. Here, the customer is placed at the center — not the company.

When deciding between the two, it’s important to consider the stage of the customer journey your prospect is in. For example, in the early stages of the buying process, pull marketing strategies are generally more effective, while push marketing often provides the final purchase impulse.

If you still have questions, don’t hesitate to contact us!

Von
Markus
2
Min. Lesezeit
Online Marketing

Current Porsche Campaign

Analysis by Markus Hetzenegger on the current Porsche campaign

At regular intervals, experts from the digital industry exclusively evaluate and analyze current advertising campaigns for us. This week, Markus Hetzenegger, Managing Director and Founder of the agency NYBA Media, comments.

By Markus Hetzenegger, Managing Director and Founder of NYBA Media

Klaas Heufer-Umlauf as a brand ambassador for Porsche? Excuse me, what? If your facial expression right now looks similar to Klaas Heufer-Umlauf’s while grocery shopping, that’s perfectly understandable. At first glance, this fact seems more than bizarre – both to outsiders and even to him – yet he convinces with his natural, humorous, and above all honest manner. In the campaign, the presenter is shown in everyday life with the new Porsche 911 model. The campaign’s title, “Less Spin, More Torque”, already says a lot about the concept behind it: the focus is on daily life.

Porsche shows courage

Back in 2018, long before the collaboration, Klaas Heufer-Umlauf admitted in an interview with the weekly newspaper Die Zeit that he was a Porsche fan. So it fits perfectly to “have to” put a brand-new 911 in the garage without any extra effort. It doesn’t get more authentic than that – and therein lies the success of the campaign.

The campaign with Klaas Heufer-Umlauf has stirred up a lot of buzz both online and offline. It has been widely discussed – not least because he has been accused of double standards, having recently rapped with “Clans for Future” for a more considerate world and environmental protection.

My conclusion on the campaign: Absolutely successful and right on the pulse of the times. Porsche also shows a great deal of courage by not taking itself too seriously while at the same time daringly stretching the boundaries of its own image. A bold step that has been rewarded with campaign success, because the marketing cocktail of “Advertising 2.0”requires increased creativity and relatability.

Published on: 21.10.2019 on https://www.internetworld.de
Original article: https://www.internetworld.de/sonstiges/bewegtbildwerbung/porsche-klaas-ehrlicher-botschafter-2137706.html

Von
Markus
5
Min. Lesezeit
TikTok

TikTok – The Fastest-Growing Social Media Platform

How companies can get started with social media marketing for Generation Z.

TikTok – The Fastest-Growing Social Media Platform

TikTok takes an innovative and creative approach to online content sharing, allowing users to create short videos with music, filters, and several other features. Users are encouraged to be as creative as possible when producing their content. The genres range from funny and shocking to heartwarming stories.

Since the audiences on well-known platforms like Facebook and Instagram are typically over 18 years old (and on Facebook often even older), it was only a matter of time before an app emerged tailored specifically for Generation Z.

HOW BRANDS AND COMPANIES CAN USE TIKTOK

This step-by-step guide shows how companies can register on TikTok and get started immediately:

  1. Create an Account
    Start by setting up an account with a username. At the moment, the username cannot be changed later. Add a meaningful profile description and link your website as well as other social media channels to make it easier for followers to find and connect with you on other platforms.
    Be creative with your profile picture—choose something that fits your brand or company, but also aligns with TikTok’s playful nature. A good example is Mercedes’ profile picture for November, referencing the globally recognized "Movember" campaign, during which men grow mustaches to raise funds for charity.
  2. Switch to a Pro Account
    After creating an account, you can switch from a personal account to a Pro Account. Go to the menu and click on Manage My Account. This step is recommended, as it lets you choose from categories such as Public Figure, Education, Media, Music/Dance, Beauty/Fashion, Health, and more.
    The main benefit of the TikTok Pro Account is access to analytics, offering detailed insights into the performance of your videos and follower behavior.
  3. Create Your First TikTok Video
    Once the first two steps are done, you can start producing your first TikTok video. Ideally, videos should be recorded in vertical format (1080 x 1920).
    The content should be relevant and entertaining for your target audience, and encourage participation or replication. Remember: entertainment is the top priority on this platform.
  4. Enhance Your Video
    When uploading a video, you can adjust speed, orientation, and add filters, music, effects, text, or stickers. You can also choose the volume, as well as a cover image (which can even appear as a GIF in the feed). Finally, add a short description, tags, and hashtags.
    As with other platforms, the rule is: Content is King!
  5. Boost Reach with Influencers & Ads
    To expand reach, consider working with influencers. Brands can also purchase advertising space on TikTok; however, in Germany this feature was not yet available at the time of writing.

MARKETING TO GEN Z ON TIKTOK

All influencer marketing techniques that have proven successful on other video-based platforms can also work on TikTok—when done right. If your product matches the influencer’s audience, you’re already one step closer to success.

Brands should encourage influencers to create authentic videos in which they actually use the product. It’s essential that the influencer and brand align, because authenticity must remain the priority. It has little to no value to push influencers to promote products that don’t fit their image.

When executing campaigns, give influencers complete creative freedom—they know their communities best. TikTok users value originality and fun over high production quality, which makes the platform unique. More important than professional video editing is responding quickly to short-lived trends and creating varied, engaging, and relevant content for your audience.

VIRAL CONTENT IS THE KEY TO SUCCESS

Viral, funny, and refreshing content is the ultimate key to success. Whether you’re a brand or a business, always keep this in mind. Don’t just jump on every trend—approach topics from a fresh angle and set trends yourself.

A great example is MAC Cosmetics’ successful TikTok campaign #YouOwnIt, developed with international agency Pulse Advertising. Launched during New York Fashion Week, the campaign aimed to stand out from the crowded cosmetics market by promoting diversity, expression, and individuality.

To kick off the challenge, nearly 20 influencers from Mexico and the U.S. were recruited to show their transformation from "the girl next door" to a runway beauty using MAC products—documented via TikTok.

These influencers then encouraged their followers to create their own videos. The campaign has generated 2.4 billion video views so far, successfully introducing Generation Z to MAC products in a playful, authentic way.

CONCLUSION

TikTok is still a young platform where many formats are being tested and experimented with—and that’s a good thing. Opportunities like this don’t come around often. With TikTok, marketing is being redefined.

Brands and companies now have a huge opportunity to connect closely with Gen Z and become part of their everyday lives. The winners of Social Media Marketing 2.0 will be those willing to take bold steps and embrace authentic, native, and emotional content.

Von
Markus
5
Min. Lesezeit
Online Marketing

Entrepreneur.com Interview

How NYBA 'Generates 9-figure revenues for customers'.

In this series called Member Showcase, we publish interviews with members of The Oracles. This interview is with Markus Hetzenegger, founder and CEO of NYBA Media GmbH, a digital marketing agency. It was condensed by The Oracles.

Who are you?
Markus Hetzenegger: I’ve never been someone who does what other people tell me. I’ve always made my own path because I know what’s best for me more than anyone else. When I was 18, I knew it was time to make a change, so I quit a “safe,” esteemed dual program at BMW to fulfill my dreams.This risk didn’t work out right away. I didn’t know anything about self-employment, and I didn’t have entrepreneurial parents to give me advice. I became who I am today only through willpower, trial and error, continuous learning, and optimization. Now I’m a 23-year-old CEO whose company, NYBA Media, generates nine-figure returns for our customers.

What are you more skilled at than most people in the world?
Markus Hetzenegger: I understand marketing and how to convince people to buy a product and become lifelong fans. I’ve always been fascinated why some companies can sell T-shirts for $300 while others can’t sell theirs for $20.Over time, I’ve learned what works and what doesn’t by continually optimizing, improving our processes, and passing on that knowledge to our customers. Speed and results are what matter most.

What excites you the most about your business right now?
Markus Hetzenegger: I love creating things and being part of our customers’ success. I’m always excited to see the results of our work, especially now that we can choose our clients. When it comes to selecting projects, we prefer quality over quantity. We prioritize scalable projects with a great deal of potential and the opportunity to think outside the box.We always start by understanding our partners and their goals so we can take responsibility for their overall success. I like the challenge of marketing, optimizing, and scaling for companies from a wide range of industries. It’s never boring, and there are always new things to learn, even if you think you’ve reached the top. In the end, we get to create more than great business partnerships — we’re also building friendships.

What book changed your mindset or life?
Markus Hetzenegger: I read a great deal, but “Psycho-Cybernetics” by Maxwell Maltz has inspired me like no other book. It opened my eyes to the importance of your mind. You are the product of your imagination — using your imagination and beliefs, you can change that “product” step by step. You can change your entire life by changing your self-image because you will start thinking and acting like the person you want to become.

What advice would you give to your younger self?
Markus Hetzenegger: Stick to one thing and become the best at it. I used to impatiently jump from one project to another, usually right when it was time to reap the rewards of my work. I always wanted more and was never satisfied, even when everything was going well. I was always looking for a “better” way to succeed faster. Even when my podcast became one of the top three German business podcasts a few years ago, I still wasn’t satisfied.When you work on something long enough, it can only succeed. There is no other option. So, focus on one thing you genuinely stand behind. Endurance and consistency are essential.

How do you define great leadership?
Markus Hetzenegger: Great leadership is a management style that doesn’t feel like leadership. “Loving strictness” describes it best. Employees are given maximum responsibility, and the relationship is based on honesty and loyalty.I expect absolute transparency from my team, in exchange for a great culture and above-average pay. I let everyone come up with new ideas and think outside the box, not just execute on a plan. Individual responsibilities vary according to their strengths and interests, instead of education. I’m creating an atmosphere where everyone can grow and learn. Our hierarchy values good ideas more than your position or tenure in the company. The product doesn’t make a company — the people and culture do.

How do you hire top talent?
Markus Hetzenegger: Mindset is more important than skill set. It’s easier to learn a new skill than to change your mindset.Talented employees are no longer just attracted by money — they want to be part of something bigger. The best want to work with the best. So, it’s important that your company is already at a high level or at least has a bold vision. Your culture, mission, and vision are vital, so take your time investing in them. Don’t just hang them on the wall. Model your workflow after them.

Which single habit gives you 80 percent of your results?
Markus Hetzenegger: I continuously reflect and optimize everything I do while focusing on my goals. I ask myself often whether what I’m doing today will bring me further tomorrow. If not, I make a change.I try to improve a little every day. In the end, any goal is attainable if you do that. By simply learning more about something, the better your decisions will be, which will impact your outcomes.I’m an optimistic person and believe everything that happens to you, happens for you. Trust that life is on your side, even if you can’t see the positive side of a situation.

If you ever start a charity, what would it be called and what would it do?
Markus Hetzenegger: I grew up next to the ocean in a small village in the south of Spain. I spent nearly every minute by the sea, which has always been close to my heart. When I swam with a wild shark in the Bahamas a few years ago, my heart expanded to a completely different level.Sharks have survived four of the five mass extinctions, which means they are older than humanity. But the sad fact is that they are now in danger because of us. Humans kill 100 million sharks every year to sell their fins. Sharks are the lungs of our oceans and the most important animals to our marine ecosystems. Without them, we would face a natural disaster. Something has to change. How that happens is secondary; the “why” is what matters.

What do you want to be known for, or what do you want your legacy to be?
Markus Hetzenegger: Meaningful work and relationships are most important to me. I want to build something big that will positively impact millions of lives. Success is only a side effect when you do what you stand for. To me, life is like a game where you can lose or win — and I like to win.

Connect with Markus Hetzenegger on LinkedIn, Instagram, and Facebook, or visit his website.

Veröffentlicht am: 12.02.2020 auf https://www.entrepreneur.com
Originalartikel:
https://www.entrepreneur.com/article/346206

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